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Unabble to Join Meeting Using ZOOM App

Al-Badour
Newcomer
Newcomer

I am trying to join meetings via ZOOM app but it rejected my trial, showing a massage that my version should be updated to higher and I have to contact my IT admin. My Q: what do you mean by IT admin and how to update my current version?

1 ACCEPTED SOLUTION

storyhub
Community Champion | Customer
Community Champion | Customer

If you are the account owner you are the admin. If a company or someone else is the account owner they are the admin.

If you are the account owner this will explain updating. Too old of a version eventually becomes not usable.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060716

View solution in original post

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

If you are the account owner you are the admin. If a company or someone else is the account owner they are the admin.

If you are the account owner this will explain updating. Too old of a version eventually becomes not usable.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060716