cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

The video thumbnails have been minimized. This optimizes performance for full-screen video sharing m

Not applicable

‎2024-06-27 09:34 AM

Recently I have found that the video preview panel disappears when I start screen sharing and Optimise for Video clip and select an Entire Screen. I use a low-res display of 960x720 for dual-screen PowerPoint presentations. I have to choose Show Video Panel from the … menu. There have never been any performance issues when sharing.

 

This is very inconvenient, as I have to repeat this manually whenever stopping and re-starting screen sharing. It didn't used to do this. I see no mention of this feature in settings.

 

How do I restore previous functionality, to always keep the video panel active, so I can see myself and my participants?

 

Zoom Version: 6.1.0 (35886)

Mac OS 14.5

M2 Mac Mini

 

NB I cannot share the PowerPoint Window (rather than the entire screen), as I am using PollEverywhere and their poll results overlay would not appear to participants.

 

My colleagues have also noticed the same issue on other systems.

Topics:
0 REPLIES 0