Starting Second Meeting Boots People out of First Meeting

[dpatti]

Short explanation of problem: I have an active meeting running. I leave it and make my coworker the host. Then I start another meeting. This kills the first meeting.

Question: How do I configure both meetings so that starting the second meeting doesn't kill the first one.

Long description:

My company and I own two zoom accounts, both paid, both registered under the company. I've listed my coworker (owner of the second account) as a cohost on the first meeting. When I need to leave the first meeting, I make my coworker the host, I leave (I do NOT end the meeting). Then, I start my other meeting. Starting the second meeting ends the first meeting.

1. Why is this occurring? I pay for two accounts for THIS very reason - so each of us can operate meetings separately and independently.

2. How do I configure zoom so this doesn't happen?

Thanks!

[jdott16]

Hello,

I would recommend familiarizing yourself with the following article concerning hosting meetings concurrently with Zoom: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068522

The first couple paragraphs in the article should assist in finding which account you have and what you are able to utilize with your account. 

If you have two accounts and this is happening, then it is most likely that you are not logged into the second account when you are starting your meeting. This is assuming if you are utilizing a separate account that is not on the same account as your primary account. If you are utilizing another account within the same account, then the factors in the article above will come into play.

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

[dpatti]

Thanks! It looks like we don't have business accounts, we have "pro", so I probably need to upgrade.