Speaker volume conrols on computer no longer work when using Zoom 5.14.11 (17466)

[Zman23]

When in a Zoom meeting, I used to be able to adjust desktop speaker volume of my using my computer's volume controls.

Now, they do not work on Zoom volume -- instead, I have to go into Zoom Settings/Audio and move the slider.

Is this a setting issue? Or did Zoom change this?

[CarlaA]

Hi @Zman23, thank you for posting for the first time, and welcome to the Zoom Community!

It's possible that there is a Zoom application setting that is overriding the system audio controls. To check this, go to the Zoom Settings and navigate to the "Audio" section. Ensure that the "Automatically adjust volume" option is enabled. This setting allows Zoom to adjust the volume based on your computer's volume controls.

Let me know if that does it!

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

[nirsever]

HI,

I'm also having this problem, and I can no longer find the checkbox to "Automatically adjust volume".  Instead, the checkbox under the Speaker Volume slider now say "Use separate audio device..."

This is Zoom client for Windows 11 version 5.17.11.

Thanks,

Nir.

[gharriso]

The "Automatically adjust volume" option does not even exist!

[catplumtree]

Same. Still waiting for a reply, @CarlaA