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Sound problem in programmed meetings

ChloeDS
Newcomer
Newcomer

‎2022-05-19 02:17 PM

Hello,

I experience sound problems when I schedule a meeting: I can't hear de the participants AND the participants can't hear me BUT they can hear each other! 😳

When I simply send the link to my meeting room, everything works perfectly fine. 

What am I doing wrong when scheduling the meeting. I've done it before without experiencing any problem.

It is really annoying and looks so unprofessional !

Thanks for the help

0 Likes
3 REPLIES 3

crchan123
Zoom Employee
Zoom Employee

‎2022-07-19 11:19 AM

Hi @ChloeDS! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

ChloeDS
Newcomer
Newcomer
In response to crchan123

‎2022-07-25 03:32 AM

Hello,

I re-installed zoom and it seems to work, no more issues so far. Thank you

crchan123
Zoom Employee
Zoom Employee
In response to ChloeDS

‎2022-07-25 08:47 AM

Glad you got it resolved, @ChloeDS!

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