cancel
Showing results for 
Search instead for 
Did you mean: 

Sound drops out.

Donster
Newcomer
Newcomer

I've been using Zoom for several years. I am the Zoom host for a few meetings and attend 5-6 a week. Lately (last week or so )the Audio drops in and out. I've "chatted" other users and they aren't having that issue. I did a Google speed test and the internet is good. I updated to 5.10.7(6120) to see if that helped (didn't). I have no problem streaming movies or downloading audiobooks quickly. I had no problems doing a video meeting with my doctor using whatever they had me use (not Zoom). I ping Zoom.US and get 

Pinging Zoom.us [170.114.10.85] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 170.114.10.85:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

I know that probably isn't the address for a meeting, but it is concerning. 

 

 

0 REPLIES 0