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Software update

RobertGlen
Newcomer
Newcomer

I can't open Zoom because I need Software version 5.16.6, or higher, to open Zoom.

When I download Zoominstaller.exe to update my software, I am told that I have to Login in order to open the file.

When I try to Login, I am told that I need Software version 5.16.6, or higher.

I am currently using version 5.16.22807.

How do I get out of this look inorder to update my so

1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

@RobertGlen - Can you uninstall the current version, then download the installer to install the new version?