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Share screen issue

Gre-English
Newcomer
Newcomer

‎2024-02-24 06:26 AM

Dear Zoom Community,

 

Thank you for all your beautiful work and your help. Since the new update, an issue appeared. 

 

❓ Context

 

PC : Windows 11.

Zoom version : 5.16.10

 

⚠️ Issue

 

We use a second screen in the room. We use the mode "Extend" and not "Duplicate". We use also a second app : "JW Library", and this app shares permanently an image on the second screen. The issue is that when we clic on Zoom for any reason, the image on the second screen disappears. It is not closed, but we have to clic again on the app JW Library to show the page on the second screen. And each time we use Zoom, the second page of JW Library disappears. 

 

Could you help us please 🙂

Thx in advance Team 💪🏻

++

 

Fabio

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