cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Seeing participants' names while sharing a powerpoint or screen (Mac)

IYKath
Newcomer
Newcomer

When I share a powerpoint or whiteboard, etc. I keep the gallery view as well. However, the participants' names vanish and won't reappear even if I hover. When I stop sharing the names reappear. I need to be able to share my screen/ppt and also be able to use participants' names to build an interactive workshop, with people I don't know. How can I keep the names available? Apparently they don't disappear on a PC.  Thank you

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @IYKath, hmm after testing this on Mac, as the host I was able to share my screen and still see gallery view participants with names. Have you tried updating your Zoom client to the latest version of Zoom or uninstalling/reinstalling? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!