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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Screen freezes then Zoom cuts off

helenhollywood
Newcomer
Newcomer

Hi, one of ur staff is haveing problems when she is on a Zoom call, the screen freezes then the connection cuts off.

1 REPLY 1

SIsmail1
Newcomer
Newcomer

Same issue  - started 2 weeks go.  Very frustrating!