cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Screen Share : Audio Problem When Screen Sharing a VIdeo

Abhishek
Newcomer
Newcomer

‎2021-08-15 06:19 AM

Hello Sir/Mam,

Today I'm gonna share  a major Problem which have been found to 2 persons

when we share a video with audio with Checking Optimize Screen share For Video Clip then it cause audio problem...

some struckking type of audio comes between video which disappoints.. wheezing audio comes when we screen share a Video... 

please Fix it!!

Thank You!!

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-07 07:08 AM

Hey @Abhishek, have you tried unchecking 'optimize screen share for video clip' and checking 'share sound' when sharing screen content?

 

You can also try within your Zoom Client Settings > Share Screen > Advanced > trying checking or unchecking 'Use TCP connection for Screen Sharing' or 'Use Hardware Acceleration to optimize video sharing', to see if that helps. 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes