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Required Zoom update question - but headings not as described

WilliamV
Newcomer
Newcomer

I'm following the "Requiring users to update Zoom" instructions, and it tells me to click on the Meeting tab under Account Settings, but no such tab appears.

4 REPLIES 4

Bort
Community Champion | Employee
Community Champion | Employee

Hi @WilliamV 

Can you provide a screenshot of what you are seeing instead? I can likely help guide you in the right direction once I know where you are. 

Thanks.  Here you go:

 

thumbnail.jpg

Bort
Community Champion | Employee
Community Champion | Employee

Hi @WilliamV 

Thanks for the screenshot! So, that would appear to be the Zoom Support site, which has lots of documentation about Zoom, but is not actually your Zoom account.

  1. Let's try going to your Zoom Profile directly: zoom.us/profile
    Or you can go to Zoom.us and then click Sign in or My Account, in the top-right corner. 
  2. Once in your Zoom account, you should be able to find the Account Management section on the left-side of the page. 

Let me know if that helps! 

mycroft
Newcomer
Newcomer

I'm having the same issue.  There is no meetings tab under the Account Management section on the left hand side of page.