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Renamed recording help

angela7171
Newcomer
Newcomer

After recording my zoom to my computer, I renamed the recorded meeting video file so I would be able to remember which one it was. Then I went to zoom to share the link and it said “unable to play because file was renamed” but I don’t know how to restore the original file name so zoom can retrieve it! 

5 REPLIES 5

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @angela7171 , Welcome to the Zoom Community! I see that your discussion has not yet received a reply from the community so I wanted to check in 🙂 I am very happy that you were able to reach out to our support team and they were able to assist you in finding the path to your local recording.  We can't wait to see how else you contribute to our growing Zoom Community!

 

Moderator

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

cmehr
Newcomer
Newcomer

I just did the same thing and I see there have never been any answers - is there anyone out there who can help.  I need to send this recording to my peers and I can not open it.  Can it be retrieved somehow?

 

 

sblomquist
Newcomer
Newcomer

Was there an remedy for this?

sblomquist
Newcomer
Newcomer

I renamed a zoom. How can I locate it to watch video?

AstroCynic
Newcomer
Newcomer

I found the answer by starting a meeting, chosing record, end the meeting, let it convert, notice the name zoom gives it. Within the folder it creates "recording.conf". Just rename the file to recording.conf and it should work. (Go figure)