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Rename during Meeting

TheronRogers
Participant
Participant

How do I get a new participant to rename themselves during a meeting? Some new people sign on showing a name of "iPhone", "iPad", or "Zoom User". How do I find out their real names without interrupting the meeting? Trying to explain how to rename to new people during a presentation probably won't work.

5 REPLIES 5

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

Please ensure these settings are in place in order for participants to rename themselves:

 

https://support.zoom.us/hc/en-us/articles/360061811431-Allowing-participants-to-rename-themselves

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Yes, verified.

 

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hi there,

 

So are participants able to rename themselves now ?

TheronRogers
Participant
Participant

The problem is that there are 100 people invited. New people are joining for the first time. They join the meeting not understanding I can't see their names, I only see "iPad", "iPhone", etc. I am busy sharing screens and don't have time to send individual "chat" messages and explain how to rename during the meeting.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Scheduling a meeting that requires registration means registrants must provide their email and name to register for the event. 

 

More information about this can be found in this Zoom support document.

https://support.zoom.us/hc/en-us/articles/211579443-Scheduling-and-customizing-a-meeting-with-regist... 

 

Regards

If my reply helped, don't forget to click the accept as solution button!