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Recovering cloud recordings that recorded 4 months ago

teguhilham
Newcomer
Newcomer

‎2022-01-02 09:47 PM

Hello, I need to download a cloud recording that recorded 4 month ago. But now my account is not Pro anymore. Is it still possible to access that could recording and download it if upgrade my account to Pro right now?

Thanks.
Teguh

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Bort
Zoom Employee
Zoom Employee

‎2022-01-03 07:58 AM

Yes, your old cloud recordings should still be available on your account. Without a Pro license, those cloud recordings are just inaccessible, but if you subscribe again, you should regain access. 

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