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Zoom AI Companion2023-04-11 02:05 PM - last edited on 2023-06-20 02:32 PM by RN
I updated my Zoom account while it was still processing a recording, before it had downloaded it to my computer. I need that recording. Does anyone know how I might be able to retrieve it?
Solved! Go to Solution.
2023-04-11 05:27 PM
There are a few approaches to potentially fixing this issue...
Solution #1
Solution #2
Solution #3
If that doesn't work, then very carefully follow these steps.
WARNING: Make a copy of any file that your going to attempt to replace or convert prior to attempting these steps.
If you find this information helpful, please click on "Accept as Solution".
If you have further questions, please reply, we're happy to help.
2023-04-11 05:27 PM
There are a few approaches to potentially fixing this issue...
Solution #1
Solution #2
Solution #3
If that doesn't work, then very carefully follow these steps.
WARNING: Make a copy of any file that your going to attempt to replace or convert prior to attempting these steps.
If you find this information helpful, please click on "Accept as Solution".
If you have further questions, please reply, we're happy to help.
2023-06-13 09:19 AM
Video is not seen on the converted file, which is recovered using these steps.
2024-04-06 10:56 AM
Solution #3 worked for me.
Thank you!
2023-04-11 06:32 PM
Solution #1 worked!! Hooray! Thank you so very much!
2023-04-12 12:35 AM
The steps below describe how to recover a deleted recording or meeting from the cloud trash within 30 days.
Sign in to your zoom account through the Web Portal.
On the left, click on the tab called Recordings/Meetings.
Tap on Cloud Recordings/Meetings, then select Trash. Then you can see all your deleted cloud recordings within the past 30 days here.
You can use the meeting number to search the one you want or just scroll down to locate the deleted zoom meetings or recordings.
Click on Recover on the right to recover recordings/meetings.
Click on Recover again to confirm.
Regards,
Diana