cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Recording

Steff123H
Newcomer
Newcomer

Hi everyone,

 

I recorded a meeting when I wasn't logged in into my account.

Now the file is stored on my laptop but I can't convert it.

Can anyone help me?

 

Thanks in advance

2 REPLIES 2

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hi @Steff123H

 

 We have a support article for this very situation called Local Recording Troubleshooting

 

See if that is helpful for you. 

 

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Steff123H
Newcomer
Newcomer

Thanks for your response, but nothing works.