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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Recording

Steff123H
Newcomer
Newcomer

Hi everyone,

 

I recorded a meeting when I wasn't logged in into my account.

Now the file is stored on my laptop but I can't convert it.

Can anyone help me?

 

Thanks in advance

2 REPLIES 2

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hi @Steff123H

 

 We have a support article for this very situation called Local Recording Troubleshooting

 

See if that is helpful for you. 

 

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Steff123H
Newcomer
Newcomer

Thanks for your response, but nothing works.