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Recording on phone

AlexandraMaas
Newcomer
Newcomer

Hi, free account so it may be that. 

Can't find the "record"button under "more" .

Help?

Warmest,.

Alexandra

2 REPLIES 2

Happytohelp123
Community Champion | Employee
Community Champion | Employee

Hello @AlexandraMaas The first step in having the recording option requires that you are on a Pro account or higher. As a free user, there will be no option to join. Hopefully this helps!  😃

– the specific restriction – if you read the Zoom pricing and feature guide – is that free accounts can only record locally,  and according to this Zoom Support article, you can’t record locally on iOS or Android.  

 

Please like any post that helped you; please mark solutions so others can find them!

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@AlexandraMaas  – the specific restriction – if you read the Zoom pricing and feature guide – is that free accounts can only record locally,  and according to this Zoom Support article, you can’t record locally on iOS or Android.  


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !