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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording missing

StormTrooper
Newcomer
Newcomer

‎2023-10-26 01:42 AM

Hello 😊
I would appreciate some help here for a lost recording. 


On the 19th Oct, we had a meeting with my colleagues and while my colleague was a host, he changes host rights to me. We still saw the recording button on. After the zoom call, we weren't able to find the recording on both our settings >local recordings and documents, we looked at files within our system tray as well as looked online and within the app. Is there a possibility of finding it and retrieving it? or maybe somewhere in my settings went completely wrong? Would appreciate any help.


Looking forward to your reply.

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-27 12:41 PM - edited ‎2023-10-27 12:41 PM

Hi there @StormTrooper ! Could it have possibly been a cloud recording? 

 

Have you seen this 👉 https://support.zoom.us/hc/en-us/articles/14550911368205-Finding-your-local-and-cloud-recordings  


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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StormTrooper
Newcomer
Newcomer

‎2023-10-30 11:36 AM

Thank you for coming back to me @Bri 😊 I'm afraid, I can't see any recording within the two options for Cloud or Local recordings. I've also followed the troubleshooting guide where you can go into Finder > Applications > Zoom.us > Frameworks and Transcode. I can't seem to find anything there too.  

What else can I try to see if I can retrieve it?


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