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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording missing - please help

kathy_stershic
Newcomer
Newcomer

‎2022-06-22 02:19 PM

I just completed an important interview that I recorded. The recording could not convert because another previous meeting was not finished converting. Now I can't find the second recording. There was a quick message that said I could manually convert later, but the recording is not showing up under my Recordings tab in my account. Appreciate any suggestions on where it might be. This is fairly urgent. Thank you!

 

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-06-23 07:41 AM

Hi @kathy_stershic!  There had seem to be a wide known issue with recordings that have affected multiple Zoom customers and this should now be resolved! 😀

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Zoom Community Moderator
he/him/his

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kathy_stershic
Newcomer
Newcomer

‎2022-06-24 05:22 AM

Thanks for replying, but it is still not there. I am reaching out to tech support.

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