Recording is not availbe in the cloud after the meeting.

[HamzaIsmail]

I started my meeting at 3:15 PM  today, and I was recording in the cloud as a host. Suddenly at 4:35 PM, zoom disconnected automatically. I started the meeting again and the participant said the recording was stopped when you disconnected. So I started the recording again. After the meeting there is only 1 recording available on the cloud which started at 4:35PM. The first recording is not available in the cloud. I want that recording at all cost. Kindly provide me that recording.

[ExpertswhoJohn]

@HamzaIsmail ,

I am sorry for your problem

Please raise a support ticket, and give them all the meeting number, times and dates information.
It is possible you lost the recording when you made a second.
all the best

John