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Recording: Camera didn't switch

mariusgrosshans
Newcomer
Newcomer

Hi Community. 

 

We recorded a two hour video and normally the camera is switching between both of us, depending of who's speaking. 

 

Now in this recording its not switching but stays on one person. 

 

Anyone knows how and if we can solve this?

 

Ty in advance

4 REPLIES 4

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @mariusgrosshans, and welcome to the community! Were you or the other person recording? The recording will follow the video layout of the person who initiated the recording.

 

https://support.zoom.us/hc/en-us/articles/360025561091-Recording-layouts


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi Bri. I was recording, we did the same procedure for the last 26 weeks, every week. Today we changed, the other person was recording and then it worked, the camera was switching. So it's from my side. I reinstalled, nothing changed. No settings were changed. Mac Version 12.0.1, Macbook Pro M1

I just had this issue as well. Very frustrating, as the video is unusable. Never had a problem in the past.

I just had this same issue. I've never had a problem before, but the recording stayed on my screen the whole time even though I was in gallery view, and the other speaker was speaking more often.

How can I fix this? It used to work just fine.