Question re: Zoom meeting passcodes vs. waiting room

[jendg]

My organization set up a meeting and selected 'waiting room' under the Security option. Then our supervisor made an edit to the meeting and selected both "waiting room" and "passcode" entry methods. My questions:

1) Does Zoom even work with both entry options enabled?

2) If I deselect "waiting room," keep "passcode" selected, and copy/paste the updated Zoom link (with passcode included) to wherever we include the Zoom link for people trying to access the meeting, will it cause any issues? 
The reason I ask: on a previous meeting where we had "passcode" selected and then changed the setting to "waiting room" only (and had the 'passcode' deselected), people who had the original Zoom link kept getting asked to put in the passcode (even though we had deselected it).

I hope this makes sense, and thanks for any help you can provide!

[jdott16 · Accepted solution]

Hello,

To answer your questions, Zoom will work with both options selected. If you copy and paste the new link after removing the waiting room, that new link should work with just the waiting room security option. The most plausible reason the previous meeting did not work would be that users may have been using the old outdated link where they should have used the updated link after the meeting was modified. 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

[jendg]

Thank you - I appreciate your help!