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Problems with Share Screen

tmunozerickson
Newcomer
Newcomer

‎2021-08-25 04:31 PM

I have used Screen Share a million times and all of a sudden it is not picking up content. The screen share windows have an exclamation mark. I checked the zoom settings and everything seems to be in order. Could it be an issue with my computer?  Any tips are appreciated!!

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Bort
Zoom Employee
Zoom Employee

‎2021-08-25 04:36 PM

Hi @tmunozerickson 

Have you recently installed any updates to your OS? This can often reset permissions that Zoom uses to access your screen for sharing. 

You might try a quick uninstall, restart of the computer, then re-install the Zoom client. That can often re-trigger Zoom asking for permissions to access the necessary devices or features for a meeting. 

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