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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoomā€™s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Problem with seeing the host and other participants, can hear them and they can see me. Both on my i

MUP
Newcomer
Newcomer

ā€Ž2022-02-03 05:12 PM

Recently having problems seeing the host and other participants on my iPhone and ipad

is there a problem with latest OS upgrades 

this has never happened before

updated zoom app

checked all settings 

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

ā€Ž2022-05-23 01:58 PM

Hi @MUP ! Welcome to the Zoom Communtiy! I know it has been a bit since you initially posted but I wanted to make sure you still receive assistance. Here is what I would recommend: 

1. Delete Zoom App

2. Restart your mobile device 

3. Install Zoom App 

 

Usually, this does the trick! Keep me posted šŸ™‚

Moderator

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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