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Problem with seeing the host and other participants, can hear them and they can see me. Both on my i

MUP
Newcomer
Newcomer

ā€Ž2022-02-03 05:12 PM

Recently having problems seeing the host and other participants on my iPhone and ipad

is there a problem with latest OS upgrades 

this has never happened before

updated zoom app

checked all settings 

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

ā€Ž2022-05-23 01:58 PM

Hi @MUP ! Welcome to the Zoom Communtiy! I know it has been a bit since you initially posted but I wanted to make sure you still receive assistance. Here is what I would recommend: 

1. Delete Zoom App

2. Restart your mobile device 

3. Install Zoom App 

 

Usually, this does the trick! Keep me posted šŸ™‚

Moderator

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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