cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Problem with converting a local recording

Evelab
Newcomer
Newcomer

Hello, we are experiencing issues in converting a local recording.

If I double click to convert, it states:

fail.png

It seems that the video is already converted but in a weird format (.mp4.tmp) which I cannot open nor convert.

Can you help?

1 REPLY 1

Alex_PFT
Zoom Partner
Zoom Partner

Hello.

 

Try to rename the file, and remove the .tmp after the .mp4

 

Alex
zoom@pft