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Problem with camera

ThorGwen
Newcomer
Newcomer

‎2021-11-08 08:07 AM

The camera option on my screen says video is on but there is a no camera sign on the screen. This has been for the last 3 weeks. I have all updates checked. 

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3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-16 02:42 PM

Hi @ThorGwen! Is your camera working properly with other apps and websites? Would love to help you figure out what's going on here 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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ThorGwen
Newcomer
Newcomer
In response to Bri

‎2021-11-16 02:51 PM

Thank you for reply. Yes camera working with other apps. Zoom screen shows camera option on ok lower bar but screen is grey with a camera with line through it. 

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Bri
Community Moderator | Employee
Community Moderator | Employee
In response to ThorGwen

‎2021-11-19 08:24 AM

Ok thanks! That's good to know. What version of Zoom are you currently using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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