cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Problem since 2 week while using zoom with 4G

Flocavy
Newcomer
Newcomer

since 2 week while using zoom meeting to record my on line courses I meet several problems : 

1/  my micro makes strange noises

2/  my connection is instable, and spot while recording.

 

si I am confused because before that it was ok

but since the two last weeks (approximatively) my reseau swich off as soon as I start using zoom.

 

I check the volume of  data that I can use per month and and don’t use a lot of date so I don’t think it is the problem.

 

dors any of you had the same issue??

 

thank for tour helps

 

1 REPLY 1

Shaimaa
Zoom Employee
Zoom Employee

Hi Flocavy

 

I think you need to check your Zoom application's updates if you go to https://zoom.us/download,

Also you could check your windows/mac updates and the sound drivers updates.

 

In case of the issue still exist we highly recommend creat a support ticket.



Please like any post that helped you; please mark solutions so others can find them!