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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Playing mp4 file from converted DVD (.vob)

BBJ7
Newcomer
Newcomer

I converted a .vob to .mp4 with Movadi after trying to play the DVD on my desktop computer and sharing the screen which led to it freezing 15 minutes in. So, after reading up on it, I converted to DVD file to a .mp4 file.

 

When I tried to play the .mp4 file via Advanced Sharing Video, Zoom said it didn't recognize the file. Why is that?

 

I've converted it now to a .mov file which Zoom recognizes. However, for some reason both the .mp4 and .mov files have audio and video that aren't synced.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @BBJ7, when sharing the video file here is what is supported according to our Sharing and playing a video KB article. 

  • Supported files
    • MOV or MP4 video file
      Note: Only the H.264 AVC codec for both mov and mp4 videos is supported. 
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Zoom Community Moderator
he/him/his

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