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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Plan combination

Kanina
Newcomer
Newcomer

Hello all,

 

I initially signed up for a free zoom plan.  I created a group on MeetUp and scheduled a meeting.  When I realized the time factor on Zoom I purchased a discounted plan.  So......now when I sign in to my free plan I see the MeetUp meeting but when I sign up on the paid plan it's not there.

 

How do I solve this issue?  Can I combine both accounts?  Do I just reenter everything? Is there a way to cross-over from one account to another? 

 

Obviously I'm new at all of this and feeling my way around but need help.

 

Thanks in Advance

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @Kanina! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.