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Phone Verification fails after receiving Zoom-Code

Roach
Newcomer
Newcomer

Hello, I am trying to register my mobile phone number in my profile, using the URL  https://zoom.us/profile.

The full number itself is already registered as the 2FA method.

Registering it as 2FA number five, ten minutes ago went without a hitch.

This time, though, when I enter the Zoom-Code, I get a message that the phone number could not be verified.

I have tried both version of number notation, and even got Codes using either method for the international phone number format, delivered to my mobile – but those always result in a not verified message. What can I do?

3 REPLIES 3

PeterRowe
Newcomer
Newcomer

ditto

Toowoomba
Newcomer
Newcomer

Same with me...yet cannot find a solution

WayneB
Newcomer
Newcomer

Same issue. Support just told me to uninstall the app and clean the browser cache. Of course, neither were any sort of solution.