cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Persistent Recording Issues: Missing Cloud Recordings

timecab
Newcomer
Newcomer

‎2022-08-04 07:56 AM

I have all of my meetings set to automatically record to the cloud. Over the last few months, and most recently last week, I have had several recordings that never showed up in my queue of recorded meetings. This is a liability that I am extremely concerned about. It seems like a glitch in the zoom product. Please help!

3 REPLIES 3

111010101
Newcomer
Newcomer

‎2022-08-09 12:12 PM

 I just had the same thing happen today. A large meeting with several files sent to the cloud. The last 8 or more files were either missing or only audio. How do I explain this to my clients?

0 Likes

ap123
Newcomer
Newcomer

‎2022-12-16 03:40 PM

I am having this same problem - important meeting set to autorecord, and no recording!  Have your recordings been found?

RW26Church
Newcomer
Newcomer

‎2024-08-09 03:22 PM

Also just had this issue - auto cloud record is activated - the zoom showed it was recording - plenty of file room in cloud - NO RECORDING - SO FRUSTRATING - and no answers

0 Likes