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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Meeting recording

RW26Church
Newcomer
Newcomer

‎2024-08-09 02:33 PM

We conducted and recorded (it was indicated) a Zoom meeting and the recording doesn't show in our cloud or local recordings. After looking around our account for a solution,  the meetings tab still shows the "start" button, as if the meeting never occurred. We had the meeting and we know that it was being recorded.

 

Has anyone experienced this of know how we might locate our recording?  Thanks!

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-09 03:06 PM

Hello @RW26Church,

Thank you for your contribution.

To avoid confusion with multiple responses, you may refer to the post Recording Missing.

We've also received your support ticket and one of our tech support engineers will be responding to you soon.

Thank you, and have a good day.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

RW26Church
Newcomer
Newcomer

‎2024-08-09 03:24 PM

the actual issue was not addressed in the referenced post about the start button

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