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Persistent Recording Issues: Missing Cloud Recordings

timecab
Newcomer
Newcomer

‎2022-08-04 07:56 AM

I have all of my meetings set to automatically record to the cloud. Over the last few months, and most recently last week, I have had several recordings that never showed up in my queue of recorded meetings. This is a liability that I am extremely concerned about. It seems like a glitch in the zoom product. Please help!

3 REPLIES 3

111010101
Newcomer
Newcomer

‎2022-08-09 12:12 PM

 I just had the same thing happen today. A large meeting with several files sent to the cloud. The last 8 or more files were either missing or only audio. How do I explain this to my clients?

0 Likes

ap123
Newcomer
Newcomer

‎2022-12-16 03:40 PM

I am having this same problem - important meeting set to autorecord, and no recording!  Have your recordings been found?

RW26Church
Newcomer
Newcomer

‎2024-08-09 03:22 PM

Also just had this issue - auto cloud record is activated - the zoom showed it was recording - plenty of file room in cloud - NO RECORDING - SO FRUSTRATING - and no answers

0 Likes