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Pause screen issue

Zoop
Newcomer
Newcomer

When I am sharing my screen, I occasionally need to pause the screen and work on things in the background. Since the new update it seems that people using iPad or iPhone to see my shared screen will see black screen when I click pause. 

 

I need this fixed ASAP 😞

 

Thank you community!

 

Zoop

3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

Pausing stops the streamed video. Rather than pause the screen share consider using OBS Studio to manage the shared data on the screen and put the data on a second screen - either a real second screen or a virtual second screen using a screen emulator. Then you can use other apps on the first screen.

sarahjusticehum
Newcomer
Newcomer

Previously, Zoom would continue to display the shared content while I had it paused.

magd2884
Newcomer
Newcomer

I'm having this problem too.

On the latest Mac OS and the latest version of Zoom, pausing the screen share results in it going black for viewers.

Several workarounds get suggested, like turning off hardware acceleration, and changing the screen capture mode. I've tried all of this – none of it works.

I think Zoom needs to sort out a pretty key bug here.