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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Owner unable to change Meeting Settings

bongus22
Newcomer
Newcomer

I've scheduled a meeting and found that there's not only a passcode, but also a waiting room enabled for the meeting despite the "Require that all meetings are secured with one security option" being turned on. 

 

bongus22_0-1650486264046.png

 

I can't find a way to remove the passcode. 

bongus22_1-1650486425904.png

 

Despite the security measure only needing the waiting room to be enabled. 


Is there any way to fix this? 

4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Free accounts now require Passcodes regardless. If you have a paid account and enable Waiting Room, the Passcode checkbox can be unchecked. 


Ray -- check out the GoodClix website or the Z-SPAN website.

It DID NOT help me.  I NEED to change the passcode. HOW?

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @HarrietGlazer,

Are you on a Basic (free) account or Licensed (paid) account?

 

EVERYTHING you need to know is in THIS Zoom Support article:

https://support.zoom.us/hc/en-us/articles/360033559832-Managing-Zoom-Meeting-and-Webinar-passcodes 


Ray -- check out the GoodClix website or the Z-SPAN website.

jnnicola
Newcomer
Newcomer

I don't think this setting can be unchecked if the meeting is in progress.