Original Sound by Default

[PRM-KS]

Hello - just updated zoom today (11.02.22) and it seems like Original Sound needs to be turned on manually every time now.

For the last few months it was already always on once I did it initially ... and this was so amazing. No more messing up meetings where I share audio or workshops where we're working on music things and I just know its going to sound amazing from the beginning without the extra awkward "wait let me turn on original sound".

Is there a way for me to turn original sound on and let it be that way forever on the newest version? If not...can this become a thing please?

[Keyosuke]

How to I start a DM within this community page?  I tried clicking your name, viewing your profile, etc.  I would be happy to get on a call.

[puddleduck00]

So it's now 2024 and this still hasn't been fixed. It's an absolute nightmare for myself and students having to always remember to turn on original sound on when starting each meeting. Why would you need the option available to you if you didn't want it on by default? If I'm using the same input/output device as I did in the previous meeting, why would I want original sound to default to OFF? 

[MuffledPastor]

Look, all we want, and desperately NEED, is a checkbox on the Audio Settings page that says "Default to Original Sound ON." You can leave it unchecked and let us decide whether we want this or not, that's fine. But we need the ability to place a check in such a box so that we don't have to deal, over and over, with multiple Zoom operators, week after week, forgetting to turn on Original Sound until a parishioner, halfway through the service, says in the chat that they can't hear the congregational singing.

What is most frustrating is that we HAD this ability when we created our Zoom installation, and when we realized it was going away tried to retain it by disabling updates. But eventually, Zoom ignored that and updated anyway, and it became a whack-a-mole problem that we couldn't keep up with.

So, Zoom Developers, ye gods of interactivity, how about it? Can you give a little love back to all the folks who truly love (and pay for) your service, use it every week religiously (so to speak), and desperately need this already-exists-but-just-needs-a-checkbox feature to get its well-deserved appearance on the audio settings page?

[puddleduck00]

The funny thing is that it used to default to on.  I use Zoom to give guitar lessons. If a student doesn't show up, I just record the lesson and send it to them. I use a Rode NT1000 for my dialogue and an SM57 on my guitar amp, which is all routed through an interface and the into Zoom.  The result is pretty awesome quality in terms of audio. If I forget to enable original sound, the guitar on the video is completely inaudible, which renders the entire recording useless. Imagine doing a half hour recording and having to do it all over again. I absolutely HATE Zoom for removing this option and I have no idea why they're not listening when so many people are annoyed.

[MuffledPastor]

Just noting that it happened AGAIN this week. The Zoom operator forgot to turn on original sound at the beginning of the service, and someone had to put this in the chat to trigger it: "Music not coming through." (I have a screenshot, but apparently not permission to post it here...)

I'm sorry to say it, but we've had to start investigating the audio capabilities of Zoom competitors.

[Keyosuke]

They provided a way to turn on Original Sound permanently.  They just made it difficult enough that it takes a competent IT person with knowledge of application packaging.

Are you on Windows or Mac?  I'll happily help you install it in such a way that O.S. is locked to On, all the time if you let me know how to connect with you.  Or, we can go back and forth and I'll tell you how right here.   My email address is moc . liamg@ekusoyek  but you need to reverse it, because I'm not putting an email address on a chat forum.  I'm joseph . kennedy . 137 on Facebook, but that's even more difficult to use for initial contact.  And I'm not aware that making contact outside this forum is against any rules, but if it is just let me know and I'll stop.


I'm not saying it's OK that they gave us two choices of "No" or "IT Expert", but that's where it stands and it is a concession.

[Rayco]

Thanks but already have mine set.  I continue to campaign for Zoom to listen to its customers and provide an EASY way for customers to switch OS on by Default.  If you are wasting time teaching your Students how to do this and continually repeating yourself you are wasting your time and theirs which they are paying you for.  Come on ZOOM just do the right thing. 

[Khirschmann]

And of course, still no response from Zoom in over 3 months.  I'm afraid they will never fix this issue.  It's clear they don't really care about our concerns.  And now they took the Meeting tab away from the app, and will probably gaslight us with that for the next two years too.