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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Not receiving email from Zoom

samtnabanna
Newcomer
Newcomer

Our own hosted Sendmail server gives the following problem :- 

Dec 23 13:50:34 mx01 sendmail[10474]: 1BN8KXZN010474: o4.sg.zoom.us [149.72.198.96] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
Dec 23 14:07:59 mx01 sendmail[11058]: 1BN8bx3k011058: o6.sg.zoom.us [149.72.249.102] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA

 

Problem persists only with Zoom Server.  Emails from others are coming through. 

 


 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @samtnabanna checkout the Not able to receive emails from Zoom KB article and let me know if that provides you any guidance! 

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Zoom Community Moderator
he/him/his

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