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Not able to share sound

Ainara
Newcomer
Newcomer

I have been having issues since last week with my zoom account. When I share screen with sound, the sound is inaudible to me and to the people in the meeting. However, if I stop sharing, I can hear it but not the people in my meeting. How can I fix this? I've tried deleting the app and reinstalling it as well but it's not working. 

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