Not able to see Blur option

[vikramkh96]

Inspite of updating latest zoom app on my macbook pro 2012  catalina , i am not able to see blur background option. pls help 

[ZoomUser2008]

@vikramkh96 

It may be because your device dont support that option.

https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background

If this helps accept this as a solution.

[vikramkh96]

It doesn't help. My Macbook has a higher version than the minimum requirements to run the Zoom blur option.I even confirmed from apple support,they said,my MacBook must support and there is no problem with my MacBook pro.Please help

[Rupert]

Hi @vikramkh96 

The minimum system requirements for Blurred Background are:

• macOS version 10.13 or higher
• Supported processors
  • Apple M1  
  • i5 - 2 cores or higher, 6th generation or higher
    Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
  • i7 - 4 cores or higher, 4th generation or higher

Hope this helps.

Rupert