No sound when my microphone is off

[Quent1]

Since the last update, when my microphone is off in a meeting, i can’t hear anything. But when it’s on, everything works. I did try to uninstall the app but it didn’t solve my problem. 

[EddiePAEK]

Hi, @Quent1 
Try to check your speaker setting when you microphone is off in a meeting. Or, test your computer or device audio.
https://youtu.be/-s76QHshQnY

See more: https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio

Cheers!