cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

No Camera/Blank Screen

DH327
Newcomer
Newcomer

‎2023-05-19 10:16 AM

All of a sudden my camera stopped working yesterday. All I get is a black blank screen. I work a hybrid schedule so using the camera feature is essential. Please help!

0 Likes
2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-19 01:31 PM

Hi @DH327 , thank you for posting for the first time and welcome to the Zoom Community!

 

Do you have any anti-virus that could potentially be blocking Zoom? I would check there first.

 

Let me know how it goes!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

katrina24
Newcomer
Newcomer

‎2023-11-15 06:08 AM

Hi Carla,  I usually Zoom with medical professionals and have the same problem, their cameras will work until they enter the room and it'll stop- cameras will be on but blank. Do you think the hospitals IT system are blocking them? this has only been a common theme the last 2 or so week. thanks

Katrina 

0 Likes