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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

No Access to Previous Email for Confirmation of Changes.

MPA
Newcomer
Newcomer

ā€Ž2022-06-30 03:35 AM

I would like to change sign-in email that I have no access to this at present. And thus, I can't make confirmation. Please kindly advise a possible solution.

Thanks and Regards,

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1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

ā€Ž2022-07-06 11:24 AM

Hi @MPA! Welcome to the Zoom community, we're happy that you're here šŸ˜Š

The best way to solve this issue since you cannot access your old email address is to choose another sign-in method to access your account and then follow the instructions in this article to access your Zoom profile and change the email address associated with your account: https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account

If you are still unable to sign in, I would suggest contacting Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003 

If this helps, don't forget to click the Accept as Solution button below!

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