Need ability to communicate with users in the Waiting Room | Community
Skip to main content
Newcomer
September 14, 2021
Question

Need ability to communicate with users in the Waiting Room

  • September 14, 2021
  • 3 replies
  • 0 views

Don't see a place to enter suggestions, so I'll post it here.

 

I've recently been battling some Zoom bombers and would really like to communicate directly with people in the waiting room before I let them into the meeting. My meetings need to be available to people I don't necessarily know and it's usually pretty easy to identify someone who doesn't belong once I've let them in and can at least chat with them. Sure would be nice if I could do that in the Waiting Room before letting them in and possibly disrupting the meeting. 

 

Might also be nice to be able to control the ability to mute, show video and profile pictures on a user by user basis instead of for the meeting as a whole.

 

Open to any other suggestions on how I might address these concerns.

    3 replies

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 14, 2021

    Hi @tomt1203 

     

    Maybe you could look at using "Focus Mode". That would allow the Host to decide which Participants all other Participants get to see.

     

    https://support.zoom.us/hc/en-us/articles/360061113751-Focus-mode

     

    You can submit other suggestions to Zoom here: https://zoom.us/feed

     

    Hope this helps.

     

    Rupert

    Bort
    Employee
    Employee
    September 14, 2021

    Hi @tomt1203 

    Unfortunately, we don't have the ability to chat back and forth between participants in the waiting room, but that is coming soon. I cannot provide an exact date when this will be available, but keep an eye on our release notes

    SuzanneHealy
    Newcomer
    Newcomer
    September 14, 2021

    That's awesome news!! It's great that we can message them, but the ability to chat with them would be amazing.  I use zoom as my virtual office - and the waiting room is like the hallway outside my physical office -- the back and forth has been the one thing that makes that not as seamless as it could be.

    Newcomer
    September 15, 2021

    Yes I'm Brian Graves Francia Francia Smith and he needs help to get in the meeting to thank you. 

    Newcomer
    September 15, 2021

    No I said I'm Felicia Smith not Brian Graves 

    Newcomer
    September 15, 2021

    trying to get in the meeting with assets.