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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Need Help Finding Local Recording

Angel11
Newcomer
Newcomer

Hello! I am having difficulty finding a meeting I recorded to my computer. I tried everything the help articles said already.

Please help!

8 REPLIES 8

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Angel11 

 

Are you using a Windows PC or an Apple computer, and what type of Zoom account do you have?

A windows pc and a paid Zoom account.

 

Angel11
Newcomer
Newcomer

Thanks for your reply! I have whatever the basic paid account is and im using windows

Rupert
Community Champion | Customer
Community Champion | Customer

If you have a Paid account, could you have made a Cloud recording instead of a Local recording? 

No, it is a local one.

 

Angel11
Newcomer
Newcomer

no. this was the first time ive chosen to record it to my computer instead of the cloud.

Rupert
Community Champion | Customer
Community Champion | Customer

And if you go into your Zoom app > Settings > Recording > Open button - you don't see anything there?

No.