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My virtual background and filters say that I have none. I did have them, but they've disappeared!

Connie1
Newcomer
Newcomer

‎2022-03-12 02:26 PM

My backgrounds and filters have disappeared.  How can I reload them?

Also, aren't there default backgrounds and filters on Zoom?

3 REPLIES 3

_ZoomUser_
Contributor II
Contributor II

‎2022-03-13 10:57 PM

Did you do any account changes? Once my backgrounds and filters disappeared too. But it was recovered when I signed out. 

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_ZoomUser_
Contributor II
Contributor II

‎2022-03-14 02:24 AM

Did you do any account changes? Once my backgrounds and filters disappeared too. But it was recovered when I signed out. 

0 Likes

Career-Maps
Newcomer
Newcomer

‎2022-11-04 08:16 AM

I have this same issue, Connie. Has anyone provided you with a solution? I used to have filters and have upgraded my Zoom app, but there are no filters to choose from. Strange? If you've solved for this, I would welcome some assistance. Thanks!

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