cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

My screen blank when im using speaker mode.

rafisyafiqr
Newcomer
Newcomer

rafisyafiqr_1-1630547989539.png

can anyone help me with this issue, this happen when my laptop got crashed a week ago, and my zoom suddenly become like this.

1 REPLY 1

Mathi
Contributor I
Contributor I

After disabling the below-mentioned option, check the camera with your Zoom meeting.

1. Open the Settings page in Chrome Browser:
Click on the three dots symbol in the top-right of your browser, then select Settings.
Or, type chrome://settings in your address bar and hit enter.
2. Scroll to the very bottom of the page and click on Advanced.
3. Scroll down further until you see System. Here, disable "Use hardware acceleration".
4. you might be prompted to relaunch Chrome.

Chrome.PNG