cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Missing Cloud Recording

Tunaclone
Newcomer
Newcomer

‎2021-12-10 12:48 PM

I tried to download a cloud recording meeting to my iPhone.   Which I now know does not work.  When I look at my recordings, that meeting no longer exists.   Is it on my iPhone? (If so, where would I look) if not, can I get it back in my recordings list?

 

I was there because I marked it for download while on my Iphone.

 

 

0 Likes
1 REPLY 1

Bort
Zoom Employee
Zoom Employee

‎2021-12-10 12:55 PM

I'd check to make sure you are signed-in to the same account on the web portal and your mobile app. Check the sign-in email or compare the PMI IDs. It could be that you are just signed-in to a different account and thus unable to find the same cloud recording. 

0 Likes