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Celebrate with us2021-09-09 05:21 PM - last edited on 2022-03-11 09:14 AM by Bri
I am trying to pull a participant/user report from a meeting - and all the names are asterisks.
Any suggestions what I'm doing wrong?
Thank you in advance
2021-09-09 05:27 PM
Hi,
Are you generating and Downloading the report from https://zoom.us/account/report/regmeeting - and are you seeing the report in CSV format once downloaded?
Did the meeting require registration, and authentication?
Rupert
2021-09-14 08:57 AM
The meeting did not register through the meeting template - nor was authentication needed. I tried the link you listed and got a "No Access" error message.
Thank you.
2021-09-10 07:56 AM
Hi @Birgit366
Are you part of a Healthcare account? If so, it could be that you have HIPAA security enabled on the account, which would ensure that participant information is not stored due to privacy concerns.
2021-09-14 08:56 AM
It is not a Healthcare account - HIPAA should not be an issue.
Thank you!
2021-09-13 09:33 AM
Hi @Birgit366! You have some responses to your discussion worth noting. Did any of these help? If so, don’t forget to mark the reply as an accepted solution! 😎