Meeting recording is stuck at 'processing recording' after 2 days

[Skooldio]

I recorded a meeting (approx 3 hrs length) two days ago (16 July 2022) and it has been stuck in "processing recording" ever since then. 

I record many meetings, and this has never happened before.

Any advice would be much appreciated, this meeting is very important recording.

Best Regards,

[Andrea15]

I had the same problem in the same date (16 July 2022)... I think is a zoom problem. Do you know if there's the possibility to talk with someone to fix it? After your message here, someone contact you? Let me know, thanks.

Best Regards

Andrea 

[Skooldio]

You can submit the ticket to zoom support. Zoom backend team will help you.    

[Ray_Harwood]

 Submit a Support Ticket directly to Zoom Staff at this page:
https://support.zoom.us/hc/en-us/requests/new